Privacy Policy

 

In Europe and Spain, there are data protection regulations designed to safeguard your personal information, mandatory for our entity.

Therefore, it is crucial for us that you fully understand what we will do with the personal data we request from you. We aim to be transparent, giving you control over your data with clear language and options that allow you to decide what we do with your personal information. If you have any doubts after reading this information, please do not hesitate to ask.

Thank you very much for your cooperation.

Who Are We?

  • Our Name: ENERGY ENERAGUA S.L.L.
  • Our CIF / NIF: B30929848
  • Main Activity: Renewable Energies
  • Address: C/ José López Portillo s/n, P.I. Roldán, CP 30709, Torre Pacheco (Murcia)
  • Contact Phone: 649 272 753
  • Contact Email: aguillen@eneragua.com
  • Website: eneragua.com

For your trust and security, we inform you that we are registered in the following Commercial Register/Public Register:

  • Our main activity is subject to a regime of prior administrative authorization. For your trust and security, we provide you with data related to such authorization and the identifying details of the competent body overseeing us:
    • Administrative Authorization:
    • Supervisory Authority:

The person responsible for this website practices a regulated profession, for which we provide the following information:

  • Professional Association to which they belong:
  • Official or Professional Academic Title:
  • European Union country where the title was issued:
  • Professional standards applicable to the exercise of the profession:

We are at your disposal; feel free to contact us.

How Will We Use Your Data? In general, your personal data will be used to engage with you and provide our services.

They may also be used for other activities, such as sending you advertisements or promoting our activities.

Why Do We Need to Use Your Data? Your personal data is necessary to engage with you and provide our services. In this regard, we will provide checkboxes that allow you to decide clearly and simply on the use of your personal information.

Who Will Have Access to the Information We Request? In general, only authorized personnel of our entity will have knowledge of the information we request.

Likewise, entities that need access to your personal information to provide our services may also have knowledge of it. For example, our bank will know your data if the payment for our services is made by credit card or bank transfer.

Also, public or private entities to which we are obliged to provide your personal data due to legal compliance may have knowledge of your information. For example, tax law requires providing the Tax Agency with certain information about economic transactions exceeding a certain amount.

In cases other than those mentioned, if we need to disclose your personal information to other entities, we will ask for your permission beforehand through clear options that allow you to decide on this matter.

How Will We Protect Your Data? We will protect your data with effective security measures based on the risks associated with the use of your information.

For this purpose, our entity has approved a Data Protection Policy, and annual controls and audits are conducted to verify that your personal data is secure at all times.

Will We Send Your Data to Other Countries? In the world, some countries are safe for your data, and others are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from the perspective of data protection.

If, due to the provision of the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask for your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.

How Long Will We Keep Your Data? We will keep your data during our relationship and as long as the laws require us to do so. Once the applicable legal deadlines have expired, we will securely and environmentally responsibly delete them.

What Are Your Data Protection Rights? At any time, you can contact us to know what information we have about you, rectify it if it is incorrect, and delete it once our relationship is terminated, if legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.

To request any of these rights, you must submit a written request to our address, along with a copy of your ID to identify yourself.

In our entity’s offices, we have specific forms to request these rights, and we offer our assistance in completing them.

To learn more about your data protection rights, you can consult the Spanish Data Protection Agency’s website (www.agpd.es).

Can You Withdraw Your Consent If You Change Your Mind Later? You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were interested in receiving advertising for our products or services but no longer wish to receive it, you can inform us through the opposition form available at our entity’s offices.

If You Believe Your Rights Have Been Disregarded, Where Can You File a Complaint? If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency through one of the following means:

  • Electronic headquarters: agpd.es
  • Postal address: Spanish Data Protection Agency C/ Jorge Juan, 6 28001-Madrid
  • Telephone: Tel. 901 100 099 Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free of charge, and the assistance of a lawyer or solicitor is not necessary.

Will We Create Profiles About You? Our policy is not to create profiles about users of our services.

However, there may be situations in which, for the purpose of providing the service, commercial, or other types, we need to create profiles of information about you. An example could be the use of your purchase or service history to offer you products or services tailored to your tastes or needs.

In such cases, we will apply effective security measures to protect your information at all times from unauthorized persons seeking to use it for their benefit.

Will We Use Your Data for Other Purposes? Our policy is not to

Born out of the need to use water correctly and manage it responsibly.

+34 968 58 07 62

info@eneragua.com

C/ José Lopez Portillo, 18. 30709 – Roldán. Murcia. Spain